Abbas Rajan has joined the Vira Family since August 2018 as Director- Operations. He is a Certified Professional in Training & Quality Management, International Airline & Travel Management, Transaction Analysis for many critical & core processes in International Business Management. An all rounded and extremely dedicated professional with 16 plus years of experience, Abbas brings to his position a well-established background in managing international contact center process for Telecom & Media, Travel and Financial domain. He has risen within the ranks and has gained extensive experience in his stints at GE Capital International Services, Convergys India, Ventura India, and First Source Solutions. His core competencies include creating strong governance plans, setting up service level agreements, creating robust platform for plugging gaps in processes and effective roll out of business needs in tandem with operational efficiency. Abbas plays a key role and contributes significantly to managing the business and operations of our India Office.
- Location: India
- Email: firstname.lastname@example.org